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Privacy Policy

Last updated: January 2026

At BathMat.au ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bathmat.au (the "Site").

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Information You Provide: We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form (name, email address, message content)
  • Subscribe to our newsletter (email address)
  • Participate in surveys or promotions
  • Communicate with us via email or social media

Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address and general location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to your inquiries and providing customer support
  • Sending newsletters and promotional communications (with your consent)
  • Analysing Site usage to improve our content and user experience
  • Protecting against fraudulent or illegal activity
  • Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our content.

Types of cookies we use:

  • Essential cookies: Required for the Site to function properly
  • Analytics cookies: Help us understand how visitors interact with our Site
  • Advertising cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect Site functionality.

Third-Party Services

Our Site may contain links to third-party websites and services, including affiliate partners like Amazon Australia. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

Amazon Associates Programme: We participate in the Amazon Services LLC Associates Program, an affiliate advertising program. When you click on Amazon links on our Site, Amazon may collect information about your visit and purchases in accordance with their privacy policy.

Analytics Services: We use Google Analytics to help analyse how visitors use our Site. Google Analytics uses cookies to collect information about your use of the Site, which is transmitted to and stored by Google.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

Your Rights

Under applicable Australian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including the United States (for services like Google Analytics). These countries may have different data protection laws. By using our Site, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

BathMat.au
Email: privacy@bathmat.au
Website: bathmat.au/contact

For complaints about our handling of your personal information, you may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

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